Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sim swap data not working

Has anyone tried to do a sim swap and although it seems to have worked, the new tariff doesn’t seem to be on the phone? I have tried to call o2 but if they cut me off one more time I am going to lose the plot!

Resolved! I gave O2 my PAC code from Vodafone last night..

I gave an O2 assistant my PAC code in online chat last night, I had an email today that my SIM's been dispatched to possibly come either tomorrow or next week, however the PAC hasn't worked and I have a new mobile number. What gives?

Resolved! iPhone 8plus carrier unlocking

This is a variation on a theme I guess for everyone.In an ongoing role reversal my son has given me his old phone which appears to be sim locked to o2 - he has now gone abroad for 10 days so whilst contactable it’s taking a little time to correspond ...

Resolved! Sim order

Hi i ordered a monthly sim last week and havent had a email with update

Is 5g a bolt on?

I recentley moved to O2, I got a plan and galaxy s21+ and I thought a 5g tariff. I have tried everywher to get a 5g signal but no joy. I phoned customer service and was promised it would be activated (Bolt On). 2 months and still waiting. Is 5g a bol...

Resolved! Pay monthly phone deal questions

If I sign up for 'pay monthly', running for 24 months or 36 months, can I pay up before up before time or not?

Resolved! Want to remove my o2 sim

Hi ,i purchased ipad with o2 sim on contract ,but in the last month i hsven't used any data , so i want to off my airtime payment permanently Thank you

Resolved! Bills

I paid my bill on Wednesday but its showing on my o2 account but its there on my bank account l,is this because of the jubilee weekend acting like a bank holiday

Resolved! Balance query

Hi, I pay monthly. My recent bill is supposed to be just over £22 however my balance reads as £0?Have I overpaid enough to pay this month or do I still owe the over £22 and it's an error? Thanks

Resolved! Bill enquiry

What to query why my bill is so high this month

O2

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