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When can I get a PAC code?

Anonymous
Not applicable

My O2 contract runs out 8/2

My upgrade date is 10/1

I already know I want to leave and have a new phone/SIM on the way.
Can I get a PAC code now, or do I have to wait until any of the dates above?

I don't mind paying a penalty if required.

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MI5
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You will pay until the 8/2 either way as you have to pay the full contract amount.
If you use your PAC in advance of that date you will lose the o2 allowances.
If you want to get the most out of your o2 account you need to give notice on 8/1 and submit your PAC to new network around the 5/2 as it takes a couple of days to process the number port.
Of course if you don't care about using your o2 allowances, do it now, but you will still be billed up to 8/2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff
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Hi @Anonymous Information on PAC codes here https://community.o2.co.uk/t5/How-to-guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

Please note they are only valid for 30 days so will need to be used before they expire.Otherwise you will have to get another one...

Veritas Numquam Perit

Girl in a jacket
Message 2 of 6
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MI5
Level 94: Supreme
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You will pay until the 8/2 either way as you have to pay the full contract amount.
If you use your PAC in advance of that date you will lose the o2 allowances.
If you want to get the most out of your o2 account you need to give notice on 8/1 and submit your PAC to new network around the 5/2 as it takes a couple of days to process the number port.
Of course if you don't care about using your o2 allowances, do it now, but you will still be billed up to 8/2.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 6
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Cleoriff
Level 94: Supreme
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Yes the op did say they 'didn't mind paying a penalty'.... so hopefully they are ok with that..

Veritas Numquam Perit

Girl in a jacket
Message 4 of 6
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MI5
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I know. I was just answering the question giving details of what the "penalty" would be.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 6
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Marjo
Former Staff
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Hi @Anonymous! Sorry to hear that you're leaving. Lots of good info above from our helpful members regarding the PAC. Please let us know if you have any further questions? slight_smile

 

Thanks @Cleoriff & @MI5 slight_smile

Message 6 of 6
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