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WORRIED ... Please help

Anonymous
Not applicable

My pay monthly contract ended June this year

Since then I've just let things roll

I am quite happy with my Xperia L1 phone

 

MY PROBLEM IS:

 

I have not cancelled direct debit from my bank re: Airtime part of my bill BUT no payments have come out of my bank account

I understand the device part of my bill has been paid off since June

 

I AM WORRIED: Some employee of O2 has / has not eg pressed required button on their pc

I am aware how avaricious O2 are in recovering debts real or perceived by them (no offence intended)

I have 2 letters from O2 stating I don't have to do anything, BUT like I say 'the gremlin in the system' may or may not have pressed the appropriate button on their pc

 

Hope the above  ^   ^   ^  makes sense

 

Any help would be gratefully received.

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Anonymous
Not applicable

@MI5 wrote:
Speechless

Well that'd be a first @MI5 wink

 

Edited for spelling.

Message 11 of 13
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LukasB
  • 1791 Posts
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Registered:

so nice @Anonymous - I shall pass this on!!!! Also owning @MI5 in the same thread just like that - I AM speachless heart_eyesjoykissing_heart 

 

Love you guys

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Message 12 of 13
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MI5
Level 94: Supreme
  • 143422 Posts
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Registered:
It doesn't go unnoticed wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 13
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