on 29-01-2025 20:25
Hello, I ordered the £15 big bundle sim card with 60gb and unlimited minutes and texts
I've followed the instructions on the leaflet that came with it, topped up with £15 and it showed 25gb of data remaining with my tariff being the £15 big bundle
I then texted MORE to 2424 but got no automated response or anything
Looking for help to get the 60gb activated please
Solved! Go to Solution.
29-01-2025 20:34 - edited 29-01-2025 20:35
29-01-2025 20:34 - edited 29-01-2025 20:35
It takes a few days to apply and is automatic for new connections.
If you need to chase it up later, call 4445
Get more data for up to 3 consecutive months on the £10, £15, £20 and £30 Big Bundles, then revert to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 5th Feb 2025. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes legacy tariffs, including Classic Pay As You Go. Ends 5th Feb 2025.
29-01-2025 20:34 - edited 29-01-2025 20:35
29-01-2025 20:34 - edited 29-01-2025 20:35
It takes a few days to apply and is automatic for new connections.
If you need to chase it up later, call 4445
Get more data for up to 3 consecutive months on the £10, £15, £20 and £30 Big Bundles, then revert to standard data allowance. Offer will be applied automatically for all first-time customers of Big Bundle. Existing customers with an eligible Big Bundle must text “MORE” to 2424 from their O2 Pay As You Go phone to activate the offer by 5th Feb 2025. Your credit balance must be at least the Big Bundle tariff value on your monthly renewal date for 3 consecutive months to renew bundle and benefit from the offer for 3 months. If you switch to a non-eligible Bundle during the 3 months, you will no longer be part of the promotion and will not get the promotional data allowances once your current Bundle has expired. Data rollover not available on any promotional data. Offer excludes legacy tariffs, including Classic Pay As You Go. Ends 5th Feb 2025.
on 29-01-2025 20:39
on 29-01-2025 20:39
Cheers, thank you.
Even though it's a new connection does it still take several days to apply?
on 29-01-2025 20:47
Yes it does @TwoWeeDogs
4 to 5 days is typical.
on 30-01-2025 01:14
on 30-01-2025 01:14
Good to hear, thanks for the info