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Voicemail /iData

Mgl262
Level 1: Joiner
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Since I changed my tariff a few weeks ago, Visual Voicemail on my iPhone 8 has not worked. I called 202 and when I finally got through they talked me through turning it off and back in again but it still doesn’t work. Getting through on the phone again is a challenge! The online help suggested checking the iData bolt on was turned on, but I can’t find where to turn it on. Any ideas? If it’s not that, any idea what it might be? Thanks in advance.
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MI5
Level 94: Supreme
  • 143438 Posts
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It has to be enabled by customer service https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
It has to be enabled by customer service https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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