@BiggestJim
Sorry for the questions but if your son's phone was an addition to your account, both should be showing in your MyO2, and you should just be able to choose from the list for the account you wish to view. Adding a phone does not delete the previous one unless it was an upgrade.
If the new account was not directly connected with your previous one, you would have different login details.
If looking in the app, tap the account name at the top and see if your other account appears in the drop down menu.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
