Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Is this a legit o2 text?

Hi i just received this text:O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: https://o2.uk.b5g02.com/?o2=2The number it came from was +44 7487 409752I am worried because my bill is du...

New phone no signal

New iPhone 11, no signal for O2 so doesn’t work if away from Wi-fi. auto transferred and set up fine last night but now I’m out (thankfully found some Wi-fi) but phone not working

Volunteer for NHS & Have Blue Light Card but O2 will not honor this

Hi all, I am a volunteer for the NHS and have been advised that I am eligable for the discount. I have a blue light card which also advises that I am eligable for discount. When I contact O2 I am not able to provide a payslip or NHS email as I am a v...

view previous bills

wish to view previous bills

Resolved! SMS from O2 - or is it?

I have received a text message from 07956 251732 saying there is a problem with my billing. I am assuming this is a fraud attempt and I have not clicked in the URL. The text is as follows:O2:We were unable to process your latest payment. In order to ...

engaged message

why would someone get an engaged message when i am not using my phone

Resolved! rolling airtime plan

hi, just had a txt from 02 is coming to an end, but i would like to stay on the same plan.

Resolved! O2 Travel Inclusive Zone

Hi there I'm a bit confused over everything I'm reading about the O2 Travel Inclusive Zone. If I have the O2 Travel Inclusive Zone Extra free as part of my tariff, does that mean that if I go to Canada I don't have to pay £4.99 a day to get the 120 m...

Resolved! On hold

Just been on hold for 1hr 5 mins just to get a message saying we're closed now wtf they wonder why people leave waste of time ringing them

Absolutely furious with 02!

Get some popcorn and get comfy!So, last Friday I ordered an Apple Series 6 watch from 02 and paid for Saturday delivery as wanted it for next day!Turns out they didn’t dispatch the watch, there had been an error.It didn’t arrive Monday so called 02.T...

O2

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