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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237082 Views
  • 2 replies
  • 2 kudos

Resolved! Galaxy watch

To claim the galaxy watch you need a vat invoice anyone know how to hi about getting this????

Fionacass by • Level 1: Joiner
  • 713 Views
  • 4 replies
  • 0 kudos

Resolved! Online Chat

How can I contact online chat to apply a discount code to my new plan?

Lee14 by • Level 1: Joiner
  • 884 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Can I upgrade without paying off the £300+ device plan?

Bren by • Level 1: Joiner
  • 518 Views
  • 2 replies
  • 0 kudos

Resolved! WAITING FOR DISPATCH?

Hi I ordered a iPhone 11 yesterday 1/10/20 and myo2 tracking says it’s being processed but I asked live chat they said that the order has not yet been dispatched any idea how long this will take please?

02 Fraudulently taking money

Hello I am having some trouble with 02 that has really distressed us. Basically we had an 02 phone that we purchased through Carphone warehouse that we kept for the duration of its contract. Once the contract was up 02s loyalty department phoned us t...

Resolved! Bill

How do I go abwt sorting my bill I have no income due to this covid out break

Babyzac16 by • Level 1: Joiner
  • 3906 Views
  • 15 replies
  • 0 kudos

Resolved! o2 to pay off 50% of current contract for upgrade text

I received a text from o2 last week saying I could upgrade my contract for free (still have a few moneths left on it). It was then followed by a message saying the text had been sent in error and as an apology o2 would pay off 50% of my current contr...

SMC62 by • Level 1: Joiner
  • 1043 Views
  • 5 replies
  • 0 kudos

03448260202

had call off this number today saying as my contract was taken out with carphone warehouse offing to buy may contract out or something along them lines an i could up grade said i would get email an text but nothing as yet

mjely by • Level 1: Joiner
  • 1496 Views
  • 2 replies
  • 0 kudos

My bill is far higher than I expected

My bill is far higher than I expected and I will not be able to pay the full amount due to the 02 £83_5 a month that I did not sign for. S. Ford..

Suzanna by • Level 1: Joiner
  • 776 Views
  • 3 replies
  • 0 kudos

Wi-Fi calling

Wi-Fi calling works around 70% of the time at home, but often for no apparent reason it is not available - i.e. my iPhone shows a strong Wi-Fi signal but no "O2 WiFiCall" next to the signal indicator. Any suggestions?

Juzza999 by • Level 1: Joiner
  • 434 Views
  • 1 replies
  • 0 kudos
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