cancel
Showing results for 
Search instead for 
Did you mean: 

Very slow internet 4g

Slowotwo
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi,
As above - internet ridiculously slow. 1.5Mbps max despite 3 of 4 bars 4g. Checked status of network , reset phone , reset network settings etc
Anyone?
Cannot get hold of o2
Message 1 of 6
2,083 Views
5 REPLIES 5

pgn
Level 77: Grand Master
  • 39508 Posts
  • 243 Topics
  • 1796 Solutions
Registered:

Try switching your phone, in SIM settings, from 2g/3g/4g auto to 2g/3g auto, see if that helps.

 

If it does, it may mean your closest 4G transmitter is servicing too many customers. (I used to get this when at my place of work). 

 

If no difference, go back to the way it was, but let us know what type of phone you have. 

 

 

 

 

Message 2 of 6
2,081 Views

Slowotwo
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi
3G improves things to 6Mbps so better thanks - I would expect higher speed perhaps from 3G?
Certainly we’re better than the 1.2Mbps on 4g at the moment
Message 3 of 6
2,049 Views

Slowotwo
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
iPhone 8 btw
Message 4 of 6
2,047 Views

Slowotwo
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Okay so very slow still - back down to 0.4Mbps
Message 5 of 6
2,008 Views

Slowotwo
Level 1: Joiner
  • 6 Posts
  • 1 Topics
  • 0 Solutions
Registered:
I have also been sent a new sim - no change
Message 6 of 6
2,007 Views