@danipv9
Many as there was an issue with esims earlier this week.
You should try rebooting your phone, now the issue has been fixed, or go in store with photo ID for a new esim.
If not an esim user, some guides here:
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
