Hi all, welcome to the My O2 board! If you need advice on My O2, this is the place you can post your question to and get replies from other customers. In case your question relates to My O2 Business, you might also find some helpful information in ou...
How do i add nhs discount
I thought I did not have an O2 account and cancelled my DD.i have found an email saying I do have a contract with them but, when I log on to my account it is not there. Having no access to this number I can not add it and I can’t contact O2 to set up...
I don’t want this plan please I can’t afford that plan
Until recently, I had two SIMs in my account—one for myself and one for my 88-year-old Mum. She uses one of those big buttoned 'thick' phones for oldies. She (thankfully) has no access to the internet. I handle all her online accounts for her. I've n...
I cant log into my 02 to track my order
I tried to update the billing address this morning as I'm moving to my new place next week, on the 12th, it won't let me do it because this month's Bill comes out possibly tomorrow. Would there be a way round this? Preferably without having to call t...
Can anyone tell me where you can see your current contract please?
I am a current O2 pay monthly customer. I am currently in Australia and use both my O2 physical SIM and Australian provided eSIM in my phone.Since returning to Australia in March, I have had no signal from my O2 line. This means I am unable to receiv...
Hi, Looks like my name, address and possibly date of birth details have been compromised in the Co-op hack that is currently being reported by the BBC (heard nothing from the Co-op!). If someone has all this information, do they have enough to be abl...
I’ve placed a order it now says order processing I was just wondering if that means I’ve passed the credit check just I haven’t received a confirmation email yet, and how long dose the processing stage take and what dose it include thanks!
