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Cannot access My O2

JakeM
Level 1: Joiner
  • 1 Posts
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on ‎04-07-2025 15:09

on ‎04-07-2025 15:09

I have an account, with a working password. i can recaive emails and codes and when I try to login to my 02 on the app or web browser it wont connect. ive tried to ring customer services as going to a shop is not viable for me and they just send me round and round to different departments and then tell me to go to the shop. I need help with this its rediculous it cant be done outside of face to face.

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MI5
Level 94: Supreme
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Registered:

on ‎04-07-2025 15:26

on ‎04-07-2025 15:26

@JakeM 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X)  (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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