Very slow 4g since having contract

[mickyf]

Recently switched to O2 and the 4g speeds I am getting are dire both at home and work. I am lucky to get above 1mbps. It''s so bad that I do not use my phone unless I can get on wifi. Was previously with EE and their speeds were really good. Beginning to wish I'd never switched now 😞

Anyone know of a 'fix' ?

[Bambino]

@mickyf See if either of these links help: https://community.o2.co.uk/t5/How-to-Guides/How-can-I-sort-out-my-network-issues/ba-p/1014088

https://community.o2.co.uk/t5/How-to-Guides/Do-you-have-poor-coverage-signal-Indoors-This-may-help-E...

If you were getting a good signal and you switched because you thought you would be getting a better deal, you've made a big mistake. Signal strength and coverage should always come before a better 'deal', which you don't seem to have.

[mickyf]

Indeed seems I have made a mistake then 😞

[MI5]

Always advisable to check with a PAYG sim first.

Your only chance now is a cancellation under the change of mind policy if within 14 days @mickyf 

https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy