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Not able to send international text messages

Sebastiaan
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎07-07-2020 18:07

on ‎07-07-2020 18:07

Hi all,

 

Hope this is the correct area where I can ask the following question.

Since a few weeks I am a new customer with O2, however what I noticed is that for some reasons I am not able to send text messages to foreign(Dutch +31) numbers while I am inside the UK.

 

This happens not to all the foreign numbers, the person that I try to send the text message is able to send me a message which I receive in good order.

 

Is there something that I have to change in my settings? 

I got a Pay Montly contract with O2.

 

Brgds,

 

Sebastiaan

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MI5
Level 94: Supreme
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Registered:

on ‎07-07-2020 18:11

on ‎07-07-2020 18:11

@Sebastiaan 

Ask customer service to check your account. 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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