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Scam from 07379 310 965

Emjay0611
Level 1: Joiner
  • 1 Posts
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Registered:

Received a text from above number saying “O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: <Link Removed>
All fine in my O2 account so presume it’s spam - just FYI for anyone else

Message 1 of 4
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MI5
Level 94: Supreme
  • 151814 Posts
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Registered:

@Emjay0611 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 4
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3 REPLIES 3

MI5
Level 94: Supreme
  • 151814 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

@Emjay0611 

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 4
834 Views

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
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Registered:

Hi @Emjay0611 

This is scam text, thank you for bringing it to our attention, if you could please forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

Have a nice evening. slight_smile

signature
Message 3 of 4
810 Views

MI5
Level 94: Supreme
  • 151814 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

thinking

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
798 Views