Very poor service

[Sailon]

Iv recently moved from Talk Talk. The TT service was bad in my area (Chirk, North Wales) But now with O2, it's non-existent. I have checked the service checker. Am told a mast is not working. I have no problem with equipment failure. But when can we expect it to be up and running???? 

[Tsidkenu1es]

Hi  @Sailon and  to O2 Community Forum...! Frustration is the name of this game with Mobile operators...

Just over a week ago I have been transferred from TalkTalk, though I lived in London I never had any problems with the coverage nor the services and O2 is giving me now a deal as good as or better than the one I had with TT...

Because of the uncertainty of the mast or the coverage in your area, I would find out which operator has the best signal... then take the compensation from O2... Cancel the contract... and move with the operator who suit you best...

All the very best to you...!