Solved: Very clever phishing email

Anonymous · ‎08-02-2015

I had an email through today supposedly from O2 advising me that I was due a refund.

The email quotes my name, phone number, monthly tariff and date of birth

It has the O2 logo across it and the sign off address in Slough

IT'S NOT A REAL O2 EMAIL - DO NOT CLICK ON THE LINK!!

MI5 · ‎08-02-2015

A link to just one of a few threads already running here http://community.o2.co.uk/t5/Other-Products-Services/SCAM-WARNING-JAN-2015/m-p/842760/highlight/true...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎08-02-2015

A link to just one of a few threads already running here http://community.o2.co.uk/t5/Other-Products-Services/SCAM-WARNING-JAN-2015/m-p/842760/highlight/true...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎08-02-2015

Thank you - I hadn't seen that link, I'd been looking on the main O2 site for something about it!

MI5 · ‎08-02-2015

O2 aren't saying much about it at all......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Beenherebefore · ‎08-02-2015

@Anonymous wrote:
Thank you - I hadn't seen that link, I'd been looking on the main O2 site for something about it!

O2 are keeping it low key but we're trying our best to give it as much exposure as possible

"My life is a facsimile of a sham"

Anonymous · ‎08-02-2015

The Register an online newspaper has reported this to the ICO

Anonymous · ‎09-02-2015

Forward the email to "phishing@o2.com"
I have had this email twice, and was actually quite wary about just deleting it, in case I lost out on a refund !!
Let's bombard O2 with our 'spam' emails, and ask them how these people have been able to obtain all our personal details?

O2

Very clever phishing email

CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO ...

Charged double for Monthly Bill

Phone blocked

Sim only renewal coming up

Calls and SMS temporarily unavailable