Vat charged

[Anonymous]

Im getting charged vat on a fix monthly contract. I called O2 and they didint do mothing. Just told me my bill is correct. I explain them that i have a fix plan of £15 per month and why they charged me £16.63. Same answer. So im going to upgrade and then i will have a new contract that gives me 14 days to cancel. Better use giffgaff pays and you go. At least no hidden charges

[gindygoo · Accepted solution]

@Anonymous the fact that VAT is charged is in the t&c's. It's also quite clear, or at least should be when u take out a contract.

If you're on refresh then u can pay off your device and cancel the airtime part of the contract. You're then free to use whichever network you like.

[MI5]

Why are you on a business plan as I assume you don't run a business?