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on 25-07-2023 17:17
Accepted Solutions
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on 25-07-2023 17:21
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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on 25-07-2023 17:21
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
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25-07-2023 22:32 - edited 25-07-2023 22:34
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25-07-2023 22:32 - edited 25-07-2023 22:34
Vat Invoice needs to be enabled in your MyO2, @Martin23 - and the setting will not be retrospective, ie bills received to date in Guide: How do I get to the 'Download Bill' page? this part of your MyO2 will remain normal "This is not a VAT Invoice" bills, so be sure to ask for O2 to regenerate those you need as VAT invoices and mail them to you - there may be a charge for this service too! Good luck!

