Solved: Re: UserID unknown

DrGuy · ‎26-08-2019

How do I block? User ID unknown calls.

MI5 · ‎26-08-2019

The only way is to block all unknown numbers, ie you can't be selective.

Some phones have that feature built in to the phone app whilst others will need an app such as Truecaller.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎26-08-2019

@DrGuy

The only way is to block all unknown numbers, ie you can't be selective.

Some phones have that feature built in to the phone app whilst others will need an app such as Truecaller.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎26-08-2019

Which phone do you have?

It would normally be in your call settings and say something like 'block all unknown numbers'.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Bambino · ‎26-08-2019

@DrGuy Blocking all unknown numbers can potentially cause problems. Doctors normally block their numbers.

I DO NOT WORK FOR O2

O2

UserID unknown

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade