cancel
Showing results for 
Search instead for 
Did you mean: 

Use another sim card in my phone while abroad

jbm1
Level 1: Joiner
  • 2 Posts
  • 2 Topics
  • 0 Solutions
Registered:

I have a replacement iPhonbe from Apple following their being unable to repair my old phone.

I am with O2.

I wish to use this replacement phone in Kenya next week.

I have a Safaricom sim card in it.

 

How can I transfer to Safaricom...???

 

John

Message 1 of 4
1,041 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Cleoriff
Level 94: Supreme
  • 122826 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Hi @jbm1

You need to get it unlocked so you can use any sim card in the phone

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

Veritas Numquam Perit

Girl in a jacket

View solution in original post

Message 2 of 4
1,036 Views
3 REPLIES 3

Cleoriff
Level 94: Supreme
  • 122826 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

Hi @jbm1

You need to get it unlocked so you can use any sim card in the phone

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

Veritas Numquam Perit

Girl in a jacket
Message 2 of 4
1,037 Views

MI5
Level 94: Supreme
  • 144183 Posts
  • 634 Topics
  • 27632 Solutions
Registered:

Hi @jbm1

If your phone is locked to O2 you will need to ask them to unlock it for you 

https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...

The process is usually very quick for iPhones.

If it is already unlocked, just put your Safaricom sim card in and use it as normal.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
1,034 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @jbm1 slight_smile Let us know how you get on with this and if you need more help!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 4 of 4
964 Views