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Upgrading phone contract to a sim only package

Jimchal
Level 1: Joiner
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Hi,

I am looking to go to a sim only contract now that my 24 month phone contact has come to an end. 

I think I still have 1 remaining payment due,

however, on my o2 page it says I am ready and available to upgrade now with no mention of charge. 

If I upgrade now and start a new contract, will I still need to pay the final month on the old one or will it just roll onto the new sim one and start payments from that.

 

thanks I’m advance  

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MI5
Level 94: Supreme
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@Jimchal 

Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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@Jimchal 

 

As an alternative, I am sure that the staff at your local O2 retail store would be pleased to welcome you and to discuss your needs :-

 

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

 

They might not be able to match the prices at USwitch, but they will be able to give you good clear advice.  

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MI5
Level 94: Supreme
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O2 never price match so USwitch is the way to go.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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