on 06-11-2023 22:22
Hi,
I am looking to go to a sim only contract now that my 24 month phone contact has come to an end.
I think I still have 1 remaining payment due,
however, on my o2 page it says I am ready and available to upgrade now with no mention of charge.
If I upgrade now and start a new contract, will I still need to pay the final month on the old one or will it just roll onto the new sim one and start payments from that.
thanks I’m advance
on 06-11-2023 22:28
Use USwitch
https://www.uswitch.com/mobiles/compare/sim_only_deals/o2/
Choose the deal you want
This will automatically redirect you to the O2 website
Just follow the prompts and choose the UPGRADE option
Complete the deal and nothing on your account changes except the tariff at the new cheaper cost
Payment date is the same and your next bill will be cat a cheaper rate and will be made up of the pro rata cost of your old tariff and your new tariff
The change should show in My O2 within 24 hours
Volt benefits will still apply as will possibly a 3 month extra such as Disney+
on 07-11-2023 18:30
on 07-11-2023 18:30
As an alternative, I am sure that the staff at your local O2 retail store would be pleased to welcome you and to discuss your needs :-
Store locator | O2 UK | Find Your Nearest O2 Store
They might not be able to match the prices at USwitch, but they will be able to give you good clear advice.
on 07-11-2023 19:10
O2 never price match so USwitch is the way to go.