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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 252545 Views
  • 2 replies
  • 2 kudos

Resolved! Bill payments

I made some international calls on my o2 number,I am on a monthly plan.I was making the call not knowing that I am being charged,I thought that the international rate is added automatically. I checked my bill it is now 921£.I tried to contact the cus...

Olahbold by • Level 1: Joiner
  • 447 Views
  • 1 replies
  • 0 kudos

Account Cancellation not gone through

Hi all,I have moved abroad to Canada and arranged for my account to be disconnected in June. I have since learnt the disconnection did not go through, and I have been charged 3 months of pay as you go. Because I am abroad, I cannot call customer serv...

Resolved! Cant track my order

My orders Oops.Something went wrong.There's been a slight problem. Don't worry, we've got our best technicians on the case, so make sure you come back soon. Can't track my order.

ians325 by • Level 1: Joiner
  • 916 Views
  • 5 replies
  • 0 kudos

Resolved! Cancel a sim

The SIM number is no longer in use. How can I cancel it? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Resolved! Cancelling a contract

I’m trying to cancel my monthly bill and switch providers but keep getting put on hold for 60mins+. Can I speak to someone online in a live chat to do this? I’ve only managed to get through to chat bots

Crylac by • Level 1: Joiner
  • 412 Views
  • 1 replies
  • 0 kudos

New number for existing O2 Volt customer via Uswitch

I have a O2 number for nearly a year and also have VoltI tried to get a new number via USwitch (50 GB for £12 1 year) but was rejected due to business policies but no reason was given!!Is it beacuse i have Volt? Cant i get this deal? Pls advise

jinja by • Level 1: Joiner
  • 668 Views
  • 3 replies
  • 0 kudos

Resolved! Roaming in menorca

Will i be charged for roaming i have a o2 sim only monthly contract? 

Al58 by • Level 1: Joiner
  • 542 Views
  • 1 replies
  • 0 kudos
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