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Upgrading from old iPhone 5c to new IPhone 6

Anonymous
Not applicable

I am trying to transfer to my new IPhone.  SIM card fits but the option to restore from iCloud or iTunes isn't highlighted.  I don't want to start from scratch simply want all data, contacts etc. transferred over. Can anyone help?  I can't get through to O2 as they are always busy.

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MI5
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Well done...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 15
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jonsie
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Message 12 of 15
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MI5
Level 94: Supreme
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Yes I did mention that both phones had to be on the same software level wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 13 of 15
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Anonymous
Not applicable

Glad it's sorted for you

Message 14 of 15
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Anonymous
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Glad you got it sorted, let us know if you need help with anything else @Anonymous
Message 15 of 15
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