Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237298 Views
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Resolved! O2 Refresh/ Phone Plan

The below terms confuse me - these terms are for iPhone 5S, Airtime: £17, Phone Plan, £15 and £169.99 upfront. So that means for phone I would be only paying £530, but it says phone price is £600. And do I own the phone now or when paying the credit ...

Anonymous by Not applicable
  • 904 Views
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Resolved! can't pass 02s credit checks?

No idea why but for some reason I can't join o2 as I can't pass the credit checks. Never had any problems. I'm currently with 3 on a sim only contract. Never had any issues.

Anonymous by Not applicable
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  • 14 replies
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Resolved! Balance Information? Please Help...

Hi there i am new to the contract life, But im confused the way my balance sais Minus - £Any information? What i mean by this is that it shows my ballance but it has a minus symbol next to it what does this mean?

Anonymous by Not applicable
  • 1127 Views
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Resolved! PAYG sim not recognised?

I use the term 'not recognised' loosely! It had been in my phone for a while, however the last time I used it was Jan this year, and now it just doesn't want to play ball? I think I can probably answer my own question, but have I lost the number due ...

Anonymous by Not applicable
  • 3852 Views
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Resolved! Why is it taking O2 hours to cancel my contract?

I have been on to live chat and tried to call to cancel my contract and it is taking forever. I went to reply after an hour of waiting and the live chat was blocked...aaaaggggggghhhhhh!!!!

Anonymous by Not applicable
  • 1288 Views
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Resolved! First Bill - Billed Twice in the first month why?

First Billed Twice in the first month why? 08th-24thOCT 2013 why is this? Why is it £17.55p rather than what I bought into just £17? VAT? As theres no contact via email for new customers (you have to input a previous Direct Debit date) I'm finding th...

Anonymous by Not applicable
  • 1136 Views
  • 2 replies
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Resolved! sim swap CONFUSED ??

Hi all. my 24 month contract ends in october 13 but i got the one month upgrade so i ordered a samsung galaxy s4 REFURB phone on another 24 month contract yesterday and it arrived today. i was confused when i was reading about the sim swap informatio...

Anonymous by Not applicable
  • 984 Views
  • 1 replies
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Resolved! Roaming Charges in France

I am plannig a trip to France, and I am a pay monthly customer, so I have 02 Travel. What's worrying me is getting charged for roaming charges. Can anyone please advice me how to avoid these, what things on the phone to turn off etc? ThanksNick

Anonymous by Not applicable
  • 2142 Views
  • 6 replies
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Resolved! data all used up 2 days into period?

I used a bit of video last week so can understand a bit of data use, but my account is showing 400mb used from 21st September, the date my monthly account resets - what has happened?? is there a chance that the data allowance hasn't been reset for my...

Anonymous by Not applicable
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Resolved! code for txt message

on the pay and go there was a code to to put in that told you people got your txt message does anyone know it?

Anonymous by Not applicable
  • 1072 Views
  • 4 replies
  • 0 kudos