02-10-2019 21:19
Solved! Go to Solution.
02-10-2019 21:26
If the sim you have now is the same size, you just keep using it.
Your new contract will automatically transfer to it.
How to unlock here which you can do now if you wish Guide: Unlocking an O2 phone to use a different SIM card
02-10-2019 21:26
If the sim you have now is the same size, you just keep using it.
Your new contract will automatically transfer to it.
How to unlock here which you can do now if you wish Guide: Unlocking an O2 phone to use a different SIM card
02-10-2019 21:34
02-10-2019 21:45
02-10-2019 21:45
Easiest way is a full encrypted backup with iTunes of your old phone then restore that backup when you activate the new phone.
If you encrypt the backup, all your passwords will be saved too, otherwise you'll have to login to all your apps again.
02-10-2019 21:50
02-10-2019 22:03
02-10-2019 22:03
You need to do it yourself on your own PC.
Download iTunes to your computer.
How to backup here https://support.apple.com/en-gb/HT203977#itunes
04-10-2019 12:18
04-10-2019 12:18
Congrats on the upgrade @Ad1 ! Which phone did you go for?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?