Solved: My air time bill

Nicoleeannyoung · ‎03-10-2019

Hi, I am currently on hold with my account due to financial circumstances. I am paying the bill off within the next 2 weeks but I am just wondering why two device plan bills have been taken out of my account this month? When the device plan Bill's have been paid and all up to date... Please could you explain the £25 for my device plan and £23 unknown?

Cleoriff · ‎03-10-2019

Hi @Nicoleeannyoung

This is a customer forum and we have no access to your account. You need to call customer services Guide: How to find help & contact O2

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎03-10-2019

Hi @Nicoleeannyoung

This is a customer forum and we have no access to your account. You need to call customer services Guide: How to find help & contact O2

Veritas Numquam Perit

Martin-O2 · ‎04-10-2019

Hi @Nicoleeannyoung, did you speak to customer services about your billing query and if so were they able to sort it out for you?

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My air time bill

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