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Upgrades

HMCB
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Hi I want to upgrade my phone and keep my current airtime plan . Doesn’t seem to be possible online. Going round in circles with chatbots and no response from sales. Suggestions or help 

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Bambino
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Bambino
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MI5
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@HMCB wrote:

Hi I want to upgrade my phone and keep my current airtime plan . Doesn’t seem to be possible online. Going round in circles with chatbots and no response from sales. Suggestions or help 


@HMCB 

The only way to get a new phone and keep your current airtime plan is to obtain a new phone from somewhere else and use your current sim card.

All the phone manufacturers sell direct on credit these days or you can buy from the likes of Amazon etc.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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