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Ashley88
Level 1: Joiner
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on ‎13-11-2024 09:15

on ‎13-11-2024 09:15

I could be interested in upgrading. However, I did not know that somebody had signed me up until 2026 on Sim only! This was supposed to be a rolling sim only deal on a temporary basis 

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MI5
Level 94: Supreme
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on ‎13-11-2024 09:21

on ‎13-11-2024 09:21

@Ashley88 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Thanks

Guide: Upgrading Your O2 Phone 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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on ‎13-11-2024 09:32

on ‎13-11-2024 09:32

This might be harsh but why didnt you check what you where signing up to at the point of order, as once you click or sign then you are agreeing to what is in front of you.. 


Blindly signing or clicking agree is your own fault, so I would expect them to telly you to go take a running jump....

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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