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Bimblemitch
Level 1: Joiner
  • 1 Posts
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on ‎12-09-2024 15:13

on ‎12-09-2024 15:13

Hi,

I spoke to an agent and changed my address and then did an upgrade, but the agent sent the phone to my old address. The phone was declined at my old address and the courier sent it back to you. I have since spoken to two agents but not heard any updates on when you will send to my correct address?

 

Kind regards,

 

S. Mitchell

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MI5
Level 94: Supreme
  • 153008 Posts
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Registered:

on ‎12-09-2024 15:17

on ‎12-09-2024 15:17

@Bimblemitch 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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