on 11-03-2024 19:55
Hi,
I don't know how to start the conversation, my sim contract is ending up in two weeks, I have more than three days trying to reach out any of agent, but it looks very impossible, like they are dealing with the war in Russia and Israel.
How the hell can I speak with any of them for a new upgrade?
on 11-03-2024 20:11
Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you
See links below
Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255
11-03-2024 20:21 - edited 11-03-2024 20:22
11-03-2024 20:21 - edited 11-03-2024 20:22
All methods in this guide Guide: How to find help & contact O2
Upgrade guide Guide: Upgrading Your O2 Phone
Also check uswitch for the best deals O2 Mobile Phone Deals and Contracts 2024 - Uswitch
on 12-03-2024 18:27
on 12-03-2024 18:27
Another way to get guidance as to your upgrade options is to visit your local O2 retail store :-
Store locator | O2 UK | Find Your Nearest O2 Store
I am sure that the staff therein will be delighted to guide you through the tariffs available. 😀
on 12-03-2024 18:33
Surprisingly included in the upgrade guide.......