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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 258613 Views
  • 2 replies
  • 2 kudos

No data

Hi, I paid for a £15 rolling plan and my balance says I have just under 30gb of data but when I come off of wi-if, I have no data. Please help!

Rach321 by • Level 1: Joiner
  • 331 Views
  • 1 replies
  • 0 kudos

Refund

I have been given a "Goodwill" credit of £50. They said that I could use it to pay for my monthly tariff or claim a cash refund. I would like to get the cash but there seems to be no way for me to claim it. Can you help?

Avocet by • Level 1: Joiner
  • 550 Views
  • 3 replies
  • 0 kudos

Switch up nightmare!

Hi all Has anyone else had a bad experience with switch up? I had nothing but problems in 2022 with it, I’ve switched up in store in September 2023 which was easy enough, but then I’ve been told I missed a payment for my old phone in Oct 23, that was...

MK11 by • Level 1: Joiner
  • 887 Views
  • 6 replies
  • 0 kudos

Resolved! Paid for a monthly data and credit but haven’t received the credit and data

Last month I’ve paid for a monthly data and credit. It’s been a month and it was coming to the next payment for next month monthly data and credit payment. I’ve paid for it and it’s been said. But it’s been 3 days since I’ve paid and yet I have no da...

Incoming unknown calls and no data

Can someone please tell me if they have had this issue resolved: I have always been with o2, never really had any major issues. I have taken out a new contract about a month ago. Phone and airtime. I was sent a new sim card. When I did the sim swap I...

SairahHM by • Level 1: Joiner
  • 1893 Views
  • 8 replies
  • 1 kudos

Not recognised on MyO2 app.

Recently can't sign into the my O2 app, msg states I have not been recognised...Anyone had this problem? plus direct debit was cancelled, seems at O2 end

M4ri3 by • Level 1: Joiner
  • 784 Views
  • 4 replies
  • 0 kudos

Bill

Hi I wanted to know my pending bill if I have any.

Data

I’ve no internet connection. I’ve called O2 hundred times nothing happening. I’ve paid all my bills. I’ve switch on and off my iPhone hundred times. Iam very disappointed in O2 services. What solution ? Anyone help

Odin by • Level 1: Joiner
  • 467 Views
  • 2 replies
  • 0 kudos
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