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Alo
Level 1: Joiner
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Hi, 
I don't know how to start the conversation, my sim contract is ending up in two weeks, I have more than three days trying to reach out any of agent, but it looks very impossible, like they are dealing with the war in Russia and Israel.

How the hell can I speak with any of them for a new upgrade?

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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MI5
Level 94: Supreme
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@Alo 

All methods in this guide Guide: How to find help & contact O2 

Upgrade guide Guide: Upgrading Your O2 Phone 

Also check uswitch for the best deals O2 Mobile Phone Deals and Contracts 2024 - Uswitch

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 37: Blazing a Trail
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@Alo 

 

Another way to get guidance as to your upgrade options is to visit your local O2 retail store :-

 

Store locator | O2 UK | Find Your Nearest O2 Store

https://stores.o2.co.uk/

 

I am sure that the staff therein will be delighted to guide you through the tariffs available. 😀

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MI5
Level 94: Supreme
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Surprisingly included in the upgrade guide.......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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