Solved: Re: Upgrade

Cataholic2020 · ‎24-08-2020

hi I've just upgraded my contract & separately added another 12month to my account but can't see it on my account or in my orders, Am I doing something wrong?

MI5 · ‎24-08-2020

@Cataholic2020

If accepted for the new contract, it can take 24 hours for it to show.

You need to call O2 if you want to check Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎24-08-2020

@Cataholic2020

If accepted for the new contract, it can take 24 hours for it to show.

You need to call O2 if you want to check Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cataholic2020 · ‎24-08-2020

@MI5 thanks for that thought it maybe that was just checking

MI5 · ‎24-08-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Upgrade

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Fraud.

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