Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Turn off voicemail abroad (while abroad) and changes to service

After a very protracted exchange in the chat, it turns out that mysterious charges on my account due to calls made and received on my phone, but not actually by me, were as a result of unknown numbers leaving voicemail. I am currently in Canada. I'm ...

Resolved! No signal in Malta

Hi My phone normally works fine here in Malta. Last night and today however i have no signal to make calls or recieve them. Only wifi is working at the moment.

iPhone 12 Pro connectivity

Hi,My iPhone 12 pro max did not restored all data from my previous handset, also I can’t browse the internet not connect to the Wi-FiI have already done all the steps to try and restore the data, including deleting and resetting everything to back ma...

Resolved! Phone mast down in my area

A mast is down in my area has been for 2 weeks now I'm on 2g and have no Internet can some 1 please tell me a rough idea on time scale as I get updates and doesn't say anything except tht we will b in touch in 7 days if we fix the problem it's ridcli...

upgrade

I am due for my upgrade. I have been looking at the deals and foudn that through buymobiles.net, I can get a iphone 12 through o2 with 2 year commitment, £0 down and unlimited data for £48 a month. When I look at O2s website at my upgrade options, I ...

Resolved! Migrating Contracts....double costs??

Hi, my o2 contract finished earlier in november. I took out a new contract through a 3rd party with a new number. I then phoned o2 to "migrate" the contracts in order to keep my old number on my new phone. All straight forward enough thanks to advice...

Resolved! Sim for a tablet

Hi , i have ordered a sim card for tablet, shall injust put it in and it will activate sim or is different way to activate the sim..?Thanks alit

Loyalty

Where do I text.

Tariff not going down in price when my contract comes to an end

My phone contract is coming to an end in December and my tariff is not going down in price as expected. It is remaining at £49 when I am no longer paying for the device. I was told it would go down by approximately £20 when my contract ends.

New phone

I’ve just recieved new phone in post with a new sim as changing back from sim only on my old phone to monthly on new .... I can’t make any calls etc - how do I make new phone with new sim liveNew phone also has a new charge cable and nothing to charg...

O2

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