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Upgrade ref:2825

dave1955
Level 1: Joiner
  • 2 Posts
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on ‎17-11-2023 20:19

on ‎17-11-2023 20:19

Good evening all

 

 I had place an order for an upgrade on Thursday passed credit check and received an email in order to sign.

 Signed and agreed the link which was sent via email and sms however upon completing the order I get “you need to contact us In order to complete your purchase” quote ref:2825.

 Upon being on the phone for an hour the advisor sent another link, on this link I opened I get you have reached the number of sms and this service isn’t available for me. 
 Help will be much appreciated.

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MI5
Level 94: Supreme
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Registered:

on ‎17-11-2023 20:25

on ‎17-11-2023 20:25

@dave1955 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255 or pop into your local O2 store Store locator | O2 UK | Find Your Nearest O2 Store
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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