Upgrade or New Contract

[Anonymous]

Hi

my upgrade is due on O2 soon and when looking for the best deals on carphonewarehouse, to stay on the same network, a new contract is coming out better than just upgrading. 

My question is if I take out a new contract with O2 how do I keep my number because if you are on the same network you wont need the PAC code?

[Cleoriff · Accepted solution]

Hi @Anonymous You would follow the instructions in this guide http://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

[jonsie]

Ask O2 to transfer your number to the new account. That will automatically close the original account and produce a final bill. Bear in mind you will have 2 bills in the first month

[MI5]

All you need to do is call o2 on 202 from your phone and ask them to switch the number over.
http://www.o2.co.uk/contactus