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Upgrade error - cant get help via customer service

G_H
Level 1: Joiner
  • 3 Posts
  • 2 Topics
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Registered:

Tried to upgrade online yesterday as phone has stopped working and i get right to the end and when i click to place my order (after processing payment) then it says there is an error and try again (which doesn't work) and to contact via the phone ( customer service says they cant help me ! And i need to ask this community.   

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Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
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Registered:

@G_H 

Keep trying online. I am using my PC and all is working fine for me

Systems are starting to have the occasional glitch but then are sorted again.

If you need to contact O2 , then numerous numbers in this guide

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@G_H 

Keep trying online. I am using my PC and all is working fine for me

Systems are starting to have the occasional glitch but then are sorted again.

If you need to contact O2 , then numerous numbers in this guide

Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
436 Views