How can my upgrade date change from 8 days to 3 months 7 days ... I am fuming. I've never missed payment or anthing how is it fair ??? No explanation nothing ..
I rung up and they said they literally have no idea why it's changed. It goes off when you join with the sim only and it said 3 months it has been counting down fine ans now suddenly added 3 months on . I'm not happy how do I complain
This is happening to quite a few people. To be honest I think the system is faulty showing you a false upgrade date then correcting it. It's always been 3 months as far as I am aware.
If you want to complain, the info is in this guide https://www.o2.co.uk/how-to-complain
Veritas Numquam Perit