Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Out of contract

Hi, my contract expires next month.Do I have to find another or does it carry on ?Will I be cut off after the day contract ends?Thanks Dod

Resolved! SIM card not working

got my upgrade and put new sim in iPhone 13 pro max and not working ?

Resolved! Apple Watch

Hello I need some help. I bought a new Apple Watch yesterday and realised that the email my account was my old email that I don’t have no more. It has now been changed anywya I can be sent another email to fine where it is ?

Resolved! USA holiday

I'm on an unlimited contract that includes O2 travel and inclusive zone. Does this mean when I got to the USA next month I won't have to pay any extra? Also would I keep data roaming off or on?

Resolved! Unexpected bill increase with a new contract ?

I went on Virgin Volt contract that as had issues. and for last 2 months ive noticed 02 taking out 28 instead of of 25. Why as it increased ?

Resolved! Huawei p30

Do yous still stock tbesr6phones

Resolved! Payment too high

Hi I would like to cut my insurance service and also reduce my data usage. Thank you

Resolved! Roaming

Currently in Ibiza with three others on O2 who are experiencing not having any data (4G) despite having ample data and our roaming switched on. We’ve rebooted numerous times and we’re all not getting anything through. I’ve searched numerous places bu...

Resolved! Free Disney plus

Hi. I upgraded my phone with you back in April and until recently I had a free six month subscription to Disney+. I went to activate it but it has vanished from My 02. Can you help?

Resolved! Help

I was miss sold a phone contract with a sim x2 I want to cancel as I am fuming aboutthat a company like O2 would allow this to be happening from partnering companies it’s disgusting I want my order cancelled

O2

Forum Posts