Upgrade I didn't wany

[102]

Hi I ordered a kids spacetalk watch, and when it came it upgraded my sim to work for the watch phone, I was told to send it back and they would change my sim back to what it was before, that was a few weeks back. Anytime I phone about it no1 can help me.. Any advice would be good

[madasaf1sh · Accepted solution]

@102 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks