Upgrade Fees?

[Anonymous]

My contract is due for upgrade and have been inundated with calls from 3rd parties trying to get me to upgrade with them.
I checked with 02 and apparently I have already selecting the no marketing option, but somehow the calls are still coming.
I did initially get this contract from Phones Not 4U, so someone may have sold the numbers to make a bob or two!
Mistakingly I answered one of these, and out of curiousity or boredom asked what could they do?
Apparently I can have all sorts of handsets, and do not need to change to a Refresh contract?
Question is how much commission would they get if I daft enough to give the my details they didn't have?
And how do I get the money they would've got?

[MI5 · Accepted solution]

Getting the money they would've got is going to be difficult, but the best you can do is call retentions on 202 and plead your case for a discount

[Anonymous]

Whats key here is that you dont upgrade from a cold call.

Go through your my02, the online 02 shop or an 02 highstreet store or a trusted independant such as Carphone Warehouse.

Speak to 02 retentions for a possible deal.

If you have a blocking call facility on your current phone then add these numbers to it.

[Anonymous]

As I mentioned I was curious to what they could offer as I have a rough idea of the prices available online and only get my upgrades in store.
Normally add all unknown numbers to block this number on iPhone 5, and usually get a notification on TU Go App of all missed calls.

[Anonymous]

They try and tempt you to upgrading and reducing handset fee's or even offering accessories.

Its a good move to add these numbers to your blocking lists.

[MI5]

The "No need to change to refresh" is the clue to them not being O2 - It could be any one of the shady companies we here about on here.....