30-11-2014 12:48 - edited 30-11-2014 12:56
30-11-2014 12:48 - edited 30-11-2014 12:56
Solved! Go to Solution.
on 30-11-2014 13:15
on 30-11-2014 13:15
right, where to start?!
Unlocking ur phone on pay and go : It cannot be done that way I'm afraid. It needs to be active for at least 12 months, and then u can pay the £15 and get it unlocked.So you may need a bit more info from the seller? If it's locked to giffgaff then u need to see what their procedure is.
On pay and go it's not relevant if the person that bought it is abroad or not, its the 12 months rule that counts, they go on usage not on a name.Hope this helps
30-11-2014 12:56 - edited 30-11-2014 12:56
30-11-2014 12:56 - edited 30-11-2014 12:56
....Once finalising his code, morse had a sudden heart attack and died.
on 30-11-2014 13:07
on 30-11-2014 13:15
on 30-11-2014 13:15
right, where to start?!
Unlocking ur phone on pay and go : It cannot be done that way I'm afraid. It needs to be active for at least 12 months, and then u can pay the £15 and get it unlocked.So you may need a bit more info from the seller? If it's locked to giffgaff then u need to see what their procedure is.
On pay and go it's not relevant if the person that bought it is abroad or not, its the 12 months rule that counts, they go on usage not on a name.Hope this helps
on 30-11-2014 13:21
on 30-11-2014 13:21
on 30-11-2014 13:27
Yes 12 months unless its an iPhone _ not an iPhone 6 for now
unless you know someone on a o2 contract who can insert their SIM.card _ makes some calls to latch its imei number to their account and they request the unlock via the online form.
on 30-11-2014 13:38
on 30-11-2014 13:38
on 30-11-2014 13:38
And then Your request will be declined @Anonymous .
a) the handset was not bought from o2
b)the imei is checked to see if it was purchased on pay and go or contract
Like I said @Anonymous , It's 12 months, and £15. You are more than welcome to ring 4445 (pay and go) CS to confirm this.
on 30-11-2014 13:54
on 30-11-2014 13:54
on 30-11-2014 13:58
on 30-11-2014 13:58
@Anonymous wrote:
Seems to be conflicting advice. How do I get a member of staff to reply?
@Anonymous is a member of staff.....