Unable to show device details in My O2

[evantkh]

What happens to it? Also, I am now roaming.

[MI5]

OK I see now it's the Mate8.
It will work on 2g and 3g but you will be limited to 4g unless in an 1800Mhz area as it won't get it on 800Mhz.

[evantkh]

I think you get the wrong specification because I confirm the device supports B20 on China Vmall before buying it from Vmall, but I want to know if there is anyone having this model in the UK testing the functionality of the phone.

[Cleoriff]

Amazing what gets revealed when more info is given . I presumed from the initial post the op had just travelled out of the country... My device always shows in My O2 even when I am abroad...

[evantkh]

but if you change your phone abroad or putting the SIM in another SIM slot of the same phone, does the device details update?

[MI5]

If you have it confirmed that it supports Band 20 then you'll be fine.
@Cleoriff, if you change phones when abroad it won't update in your My)2 until you come back to UK.

[Bambino]

@evantkh You can use this link to check what you will get on which network in the UK.

http://willmyphonework.net/

Edit: I've just checked for you and it will work on O2 on 2G, 3G, and 4G.

[MI5]

Just checked specs here and it is showing Band 20, so all good.
http://pdadb.net/index.php?m=specs&id=9378&c=huawei_mate_8_dual_sim_td-lte_64gb_nxt-al10

[evantkh]

My concern is the actual test, not just comparing the bands, because my past experience on using a SK Telecom model of Galaxy S3 outside Korea, ending up in having 3G only even though the band supports, because I can register on the LTE network by enabling LTE in hidden menu or engineering mode but having various problems such as the need to configure once every boot.

[Cleoriff]

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@MI5 wrote:

@Cleoriff, if you change phones when abroad it won't update in your My)2 until you come back to UK.

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Aware of that which is why I asked initially if they had recently changed phones. Just mentioning how much more info was forthcoming after the ops first post

[MI5]

I have a Chinese phone and it works fine - as long as it supports the UK frequencies it isn't a problem.