Unable to send messages to 88222

[Johnonthe4th]

Tried multiple times to send SMS to 88222 to unsubscribe a subscription. Bounce back undelivered

[Edit: topic title clarified]

[MI5 · Accepted solution]

@Johnonthe4th 

You may have a spend cap or premium rate bar on your account.

You'll need to call customer service to remove them.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

If you have unexpected charges on your account there is help here Guide: Have you fallen for or been conned into a premium rate scam? What to do next 

here www.payforitsucks.co.uk 

and here Guide: Tips to avoid unexpected charges on your bill 

[Marjo]

Hi there @Johnonthe4th welcome to our community. It would be great to hear how you get on with this and if the advice above was helpful?