Unable to remove a bolt-on using the website

[Anonymous]

Hi,

Anyone having success editing bolt-ons from the website:
https://mymobile.o2.co.uk/payandgo/mytariffandboltons
?

I keep getting to a page showing this technical issue:
"There's a technical problem. Please try again later."

Thanks,

Fabrizio

[jonsie · Accepted solution]

Presuming you've tried a different browser and clearing cookies and cache there's not a lot left other than contacting customer service. You could try the chat option, even they couldn't mess that up.

The O2 website does leave a lot to be desired at the moment.

[Anonymous]

I wouldn't bank on webchat not messing it up good luck