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Unable to process bill

A_ophone
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I have received a text from a random number stating that my latest bill was "unable to process" and given a link to click on to check?

I checked my O2 app before logging into the link and noticed that my latest bill was paid (direct debit) and I can see my statement that money has been deducted from my account so I have paid my bill.
Can you confirm if 07385 219725 is verified O2 number? Usually any text I get from O2 had no number and comes under as 'O2'.
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Bambino
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@A_ophone 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:

@A_ophone 

It's a well known scam
Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



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Dr_Claire
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I got the same, forwarded it to 7726 together with the originating number (07385 566259). I remember seeing a similar warning of this on one of the other networks. Link all looks very credible though, easy to see how some people would fall for it.

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