This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Trying to pay bill

Ev94
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎26-03-2020 10:29

on ‎26-03-2020 10:29

Was sent a text saying service was cut off and to phone payment line to discuss payment. I have been trying to call to resolve this as it is only a month late and due to current situation due to coronavirus. How can I resolve if my network will not let me call?
Message 1 of 3
295 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 144206 Posts
  • 634 Topics
  • 27635 Solutions
Registered:

on ‎26-03-2020 10:30

on ‎26-03-2020 10:30

@Ev94 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
287 Views
0 Kudos

Cleoriff
Level 94: Supreme
In response to MI5
  • 122833 Posts
  • 826 Topics
  • 7467 Solutions
Registered:

on ‎26-03-2020 10:34

on ‎26-03-2020 10:34

@Ev94 

O2's statement here

https://community.o2.co.uk/t5/Welcome-News/Our-latest-update-on-COVID-19-Coronavirus/m-p/1303464/hig...

 

You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support

Veritas Numquam Perit

Girl in a jacket
Message 3 of 3
280 Views
0 Kudos
Top Kudoed Authors
View All
Top