This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Airtime bill

Kaytee
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎26-03-2020 10:03

‎26-03-2020 10:03

My contract is up on 5th April and I have paid it off. I need to cancel my airtime bill as I have taken out a new contract still on o2 but through carphone warehouse. I can’t get anyone on the online chats or over the phone. Is there another way I can cancel it to start my new one?
Message 1 of 2
304 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 151375 Posts
  • 648 Topics
  • 28830 Solutions
Registered:

‎26-03-2020 10:07

‎26-03-2020 10:07

@Kaytee 

You can cancel by text Guide: Cancelling Your Contract 

but if you want to keep your number, you must speak to customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
300 Views
0 Kudos
Top Kudoed Authors
View all
Top