on 20-01-2022 11:22
I started a new contract , to which I spoke to o2 about cancelling 3 days after as I noticed they had a new deal in the same phone. So I started a new contract. Now both contracts and phones have been sent to me. I only want the 2 contract. But cant seem to find how to cancel the first one !!!! Please help as I cannot afford both
Solved! Go to Solution.
on 20-01-2022 11:45
You really need to return under the 14 days change of mind policy
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device
However, as this is a bit of a mess, you should contact the sales team as they can help – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit
on 20-01-2022 11:45
You really need to return under the 14 days change of mind policy
https://www.o2.co.uk/help/device-and-sim-support/returning-your-device
However, as this is a bit of a mess, you should contact the sales team as they can help – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255
Veritas Numquam Perit